Responsibilities

  • Publicise the centre's services and implement marketing strategies to raise the profile of the centre.
  • Gather information on, and work with, local businesses and visitor attractions.
  • Plan and organise events.
  • Produce guides and other marketing literature.
  • Research and visit attractions and accommodation.
  • Keep up to date with changes in tourist activities and events.
  • Ensure the centre is well presented, organised, easy to use and accessible.
  • Communicate information to members of the public and deal with enquiries in person and by post, email and phone.
  • Operate accommodation and other booking services, selling tickets for travel and local events.
  • Control and monitor the centre's budget to make sure targets are met in the most cost-effective way.
  • Prepare reports for senior management and attend meetings with a variety of people, including senior managers and tourism businesses.
Requirements
  • Excellent communication skills for dealing with customers and contacts in local businesses and visitor attractions.
  • Good interpersonal and management skills to lead a team of staff.
  • A methodical, motivated and customer-focused approach to work.
  • An enthusiastic, friendly and confident manner.
  • Problem-solving ability and negotiating skills to successfully run the centre.
  • Knowledge of the UK, especially where you're applying for work.

Tourism Information Center Manager Recruitment Agency in London, Travel Recruitment Agency in London