Responsibilities

  • Lead the product testing activities for customers, whilst adhering to the client’s test specifications / requirements and ISO 17025 systems and procedures
  • Ensure all testing projects are delivered on time, within agreed budgeted cost and right first time Technical Reports
  • Individually and through a product testing team, lead and embed a culture of continuous improvement and quality excellence, through systems, processes and training
  • Direct and facilitate investigations, resolving validation failures, process deviations, abnormal results, customer complaints and inquiries, and other quality performance indicators
  • Lead the S&OP process for the department, for all testing projects through the test bays and for sub-projects sourced to other departments or third-parties, ensuring that project timelines and planned costs are achieved
  • Interact with customers, as required, to prepare quotations and test results
  • Build and maintain a project pipeline to ensure that strategic plan and operating plan revenues, profit targets and growth are achieved
  • Work closely with the Operations Director, actively participating in the execution of marketing and sales events that drive business growth in the field of product testing, generating all necessary actions to realise sustainable growth in line with company and department objectives
  • Continually identify opportunities for revenue and margin (profit) growth in the field of product testing
  • Lead, coach and train staff on principles and practices of process excellence and continuous improvement
  • Conduct routine testing, as a member of the team, to achieve billable hour targets
  • Visit clients directly and, with commercial BDM’s, assist the Operations Director in growing the department WINS and revenues

Requirements
  • Ideally degree in Mechanical Engineering, Physics, Automotive Engineering or similar qualification
  • Minimum 8 years’ direct work experience in an industrial or product testing environment within an ISO17025 or similar quality system. Good understanding of environmental testing, vibration testing and pressure testing.
  • 4+ years’ experience in the Automotive, Aerospace, Industrial, Engineering or related industry, with a mix of product development and manufacturing operations. Knowledge of how the Tier 1 Automotive supply base works is an advantage
  • Proven experience in a management role with demonstrable capability of leading and motivating a small team
  • Commercial acumen with experience of directly engaging existing clients and prospects
  • Excellent communication skills, able to deliver high profile presentations and produce a high standard of written work and technical reports
  • A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
  • Strong leadership skills capable of influencing and motivating a team of test engineers and peers


Product Testing Manager Recruitment Agency in London, Rubber Industry Recruitment Agency in London