Responsibilities
- Develop and maintain a professional understanding and close working relationship with all occupier representatives and encourage frequent and open communication and flow of information on relevant building issues.
- Know your occupiers and collaborate to ensure services provide for their individual needs.
- Effectively manage service partners and their contract performance, monitor contract administration and drive operational improvements.
- Manage the production of the annual building service charge budget and management accounts coordinating the input of internal resources and ensuring strict adherence to the published programmes.
- Regularly monitor financial performance against service charge and be accountable for all property transactions.
- Ensure that Health & Safety, emergency procedures and safe working practices are established, maintained and conform with current legislation, ensuring occupier and Broadgate Estates staff are provided with a safe environment in which to conduct their core business activities.
- Ensure that building regulations, Statutory obligations, legislative compliance and best working practice are delivered.
- Act as the Responsible Person and Senior Fire Warden in the event of an emergency. Take all reasonable measures to ensure that occupiers remain aware of their obligations in respect of the building incident procedures and risk assessments and that the legitimacy of the document is not in any way compromised.
- Act as custodian and ensure that all aspects of the relevant manuals including Operations Manual, Health & Safety and Accounts Manuals are complied with and accurately reflect recorded amendments.
- Ensure all aspects of building staff training, development and general welfare requirements are identified and formally reviewed in accordance with the company training policy and appraisal process.
- Together with the wider campus team, foster and encourage a unique One Team relationship between the management team, service partners and
- All other stakeholders to create a seamless and unified customer experience.
- Pro-actively procure, following the company tender guidelines where required, building and contracted services, ensuring the requisite standards for the management and delivery of building services are upheld through regular structured monitoring and direct liaison with service providers.
- Employ in practice the principles with regard to Fabric Management and Long Term Costing initiatives.
- Take ownership of the company’s culture, vision and values.
Requirements
- Service Charge & Financial Management
- Health & Safety
- Contract and People Management
- Good IT Skills
- Customer Service
Property Manager Recruitment Agency in London, Real Estate and Property Recruitment Agency in London