Responsibilities
- Interacting with customers (including serving food and drink) and ensuring that high standards of customer service are maintained
- Taking responsibility for pub safety and security, including recruiting and managing security staff in large or centrally-based pubs
- Making sure you comply with health and safety regulations at all times in the pub, kitchen and other areas
- Organising and advertising entertainment such as live music events, comedy nights, quizzes and karaoke competitions, which may involve researching and recruiting talent
- Running promotional campaigns to market house products
- Collecting and acting on customer feedback to improve the overall running of the venue
Requirements
- A degree or HND
- A working knowledge of cellar management and catering
Skills
- Literacy and numeracy skills
- Ability to set and meet targets
- Excellent staff management and leadership skills, plus excellent communication and social skills
- An understanding of relevant legislation
Public House Manager Recruitment Agency in London, Hospitality Recruitment Agency in London