Responsibilities
- Manages all key performance metrics evaluating or implementing and reviewing measurements, coaching and continuous improvement
- Monitors and controls departmental expenses, seeking and implementing improvements to improve the profitability of the operations
- Leads the effort to implement new business implementations (client, technology, processes, etc.) successfully and on-budget
- Manages overall budget and performance against budget
- Responsible for evaluating and maintaining operation staffing
- Responsible for all assigned administrative tasks
- Leads change efforts, providing information and communication
- Identify and communicate risks, issues and benefits to the operations and/or the customer
- Delegates work to others for improved results and individual growth as applicable
Requirements
- Prior managerial experience of 2-3 years.
- Thorough knowledge of relevant agency operations
- Knowledge of word processing, spreadsheets, presentation, and email software
- Ability to travel on a regular basis
- Prior budget and cost management experience
Operations Manager Agency Recruitment Agency in London, FMCG Recruitment Agency in London