Duties and Responsibilities

  • Provide proactive support to Investment Teams in relation to cash.
  • Serve as a “port-of-call” for enquiries about cash data / information.
  • Key role as part of the breaches and errors escalation and resolution process.
  • Oversee day-to-day processes, which include Cash, OTC, ETD and Securities Trade Management, Collateral Management, Corporate Actions, FX Management, Pooled Fund Dealing, Securities Lending and Class Actions.
  • Coordinate across business and TPA to ensure issues are resolved in a timely fashion.
  • Support Operations projects and wider initiatives.
  • Work closely with other areas of the business to ensure we maintain a high level of involvement and understanding in key regulatory developments.
  • Working closely with other areas of the business to ensure that product change is managed in a controlled manner.
  • Contribute to periodic review of team processes and procedures.
  • Carry out additional duties as assigned

Technical Skills and Qualifications
  • Knowledge of the asset management business and investment products across major asset classes (fixed income, alternatives, equities, money markets).
  • Detailed understanding of the trade lifecycle, from order and execution management, allocation, confirmation and fail management.
  • Experience in relationship management and/or client facing activities.
  • Problem solving capability for complex client and/or process issues.
  • Strong communication skills: Presentation skills, written communication and ability to summarize client meetings and/or other client interactions to various levels in the organization.
  • Strong project management skills: Ability to organize and track multiple threads of activity, ability to deliver on tight timelines, hands-on approach to resolving issues and detail orientation.
  • Task oriented: Must be able to multi-task, prioritize work, and work well under pressure from multiple clients/constituents to respond to client inquiries quickly.
  • Highly organized, attention to detail and excellent follow through skills.
  • Ability to work independently, to gather information, make decisions and drive results.
  • Proactive, self-starting individual with high levels of ownership.
  • Highly motivated with enthusiasm to learn the business and the clients we support.
  • Strong interpersonal skills: Ability to build the trust and confidence in capabilities, ability to work well with others internally to accomplish client objectives.
  • Ability to drive discussions with multiple groups across different business units including traders, operations, controllers and technology to create business requirements specifications.
  • Must be a team player, hardworking, resourceful and eager to learn.

Skills
  • Annual Performance Appraisal
  • Completion of all assigned Compliance training
  • Annual Attestation (Knowledge and Competence in-scope roles only)

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