Main Responsibilities
- Start to manage a defined list of clients, supported by your line manager
- Ensure client service is delivered to the agreed standard, meeting the service level requirements for contact and presentations
- Assists with the monthly data production via QC Project and Price Check on your product categories
- Build market and product knowledge on all product categories that you are handling. This includes details on coverage, universe and sample sizes, distribution channels and detailed market information
- Ensure satisfied clients by providing high level of client servicing, including in-depth presentations and consultancy
- Ensure data reconciliation are done with your clients
- Create awareness across the broad range of GfK solutions
- Maintain Key Account Plans where applicable for your accounts
- Work cross functionally within the local business to ensure client needs are met and questions answered
- Identify leads and opportunities within your client base and pass these to the sales team
- Work with the client delivery team to ensure data quality and deliverables are timely, fit for purpose and meeting client needs
- Develop expertise in market and product knowledge
- Support and deliver Company strategy
- Ensure the CRM system is constantly updated and maintained
Core Competencies
- Passion, energy and drive
- Enthusiasm to learn and develop
- Market knowledge and understanding
- Research knowledge and understanding
- Computer literate, able to learn and use bespoke systems
- Client focussed every day
- Able to build tailored presentations for manufacturers and retailers, using a storyline approach
- Eye for detail and high quality standards
Fashion Recruitment Agency in London, Client Insight Manager Fashion Recruitment Agency in London