Responsibilities

  • Manages the day-to-day activities of the staff in the back office department which includes Sales Administrators, Repair and Calibration and temporary office staff.
  • Performs human resource activities for department such as recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining management staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
  • Arranges conferences, meetings, and travel reservations for service employees as necessary.
  • Assist the Accounts team as required, expenses and time sheets, overtime.
  • Assists with the preparation of sales and service quotes, with support from the Inside Sales Administrator.
  • Oversees the Import and Export products as well as other shipping and ensure legal compliance.
  • Provides assistance to the field staff in the documentation of field activities. Coordinates with the test teams in the UK and throughout Europe.
  • Oversees and ensures proper compliance of the office records such as training, personnel, contracts, TOIL log, etc.
  • Assist in QA and other audits including data preparation, presentation and corrections to audit findings.
  • Serves as the point person for other departments for the coordination of new administrative policies, procedures, processes, and initiatives.
  • Oversees the office equipment inventory and orders office supplies/equipment and ensures that all office equipment remains in working order.
  • Assists HR with the administration of benefits such as the pension scheme, life insurance, travel insurance, and other schemes.
  • Oversees the employee background and drug testing process.
  • Assists in the payroll process as necessary.
  • Interacts with the landlord for repairs on the office, special requests, and routine maintenance.
  • Manages the vehicle fleet including maintenance, licensure, insurance and driver eligibility.
  • Prepares routine and advanced correspondence including letters, memoranda, and reports.
  • Conducts job responsibilities in accordance with the Company's Code of Business Conduct, the Corporate Compliance Agreement, appropriate professional standards and applicable laws.
  • Performs other duties as assigned by management.

Education 
  • Bachelor’s Degree in Business, Accounting, Administration or Equivalent Degree

Experience (Required)
  • Degree in Business, Accounting, Administration, Bookkeeping or Equivalent Degree or equivalent work experience.
  • Over 2 years of working experience as an office manager or supervisor.
  • Experience working with an ERP system preferably NAVISION.
  • The ability to keep information confidential and communicate with the utmost of discretion.
  • The ability to analyze issues and inefficiencies and develop solutions which can be implemented.
  • A high attention to detail and the ability to follow logic steps.
  • Strong interpersonal skills.
  • Excellent teamwork skills.
  • Excellent written and oral communication skills to inface within all levels of the organization.
  • The ability to resolve issues proactively on own.
  • The capacity to meet critical deadlines while managing multiple priorities.
  • Thrive in a deadline-driven, fast-paced team environment.
  • Ability to independently plan and organize one’s own activities.
  • Have team spirit and work enthusiasm.
  • Proficient in MS Office (Word, Excel & PowerPoint)
  • Knowledge of accounting software
  • Fluent in spoken and written English