Responsibilities

  • Drive the Global and Corporate L&D Strategy by identifying L&D needs within the business through employee feedback, regular communications with Department Managers etc. and provide training solutions to address these needs.
  • Deliver Belmond’s Global L&D programmes in the Corporate Office and ensure global delivery in our businesses with the help of Belmond’s Divisional/Area L&D Leads.
  • Close collaboration with and pro-active support of the Divisional/Area L&D Leads.
  • Develop, update, co-ordinate and deliver the Company Induction programmes ensuring that all new employees at the Corporate Office are introduced to the Company vision, core values and legal obligations.
  • Responsible for the Corporate L&D Calendar (managing, identifying needs, communication and conducting training as needed).
  • Manage the Talent Management Systems including the Learning Management System (LMS), Performance Management System (PMS) and Employee Opinion Survey (EOS).
  • Gather information, produce and analyse reports as and when needed of the different systems and platforms.
  • Vendor Management/Relations; ensuring a smooth collaboration and communication with all different vendors. Responsible for keeping contracts up-to-date and renewed as needed.
  • Responsible for managing and keeping track of the Global and Corporate L&D budget.
  • Management of the different eLearning platforms that we offer globally.
  • Together with the Compliance Team, ensure Compliance Guidelines and training is in place globally.
  • Pro-active L&D support with new business openings and takeovers.
  • Create and update training materials as required for global use in our business units, reflecting Brand messages and industry developments. Ensure new/updated materials are uploaded onto the L&D Hub.
  • Assist with developing and delivering brand engagement initiatives.
  • Represent Belmond’s L&D Team at various external events and internal meetings.
  • Assist the Global Human Resources Director with Global projects as needed.
  • Structure and organise training plans and reviews for all interns and trainees based in Corporate Office.
Requirements

•Previous experience in a similar role, preferably in the luxury hospitality industry
•Experience with designing, delivering and evaluating training
•Knowledge and experience of training methodologies
•Ability to communicate effectively to other people across all levels
•Excellent public relations and communication skills
•Experience with online learning platforms

Global Learning and Development Manager Recruitment Agency in London, E Learning Recruitment Agency in London