Key responsibilities
- DC Physical Access & Site Management
- Maintain professional appearance of and disciplined approach in Exponential-e DCs
- Work with peers to deliver new infrastructure for new capacity/products
- Perform regular audits of power usage and manage the Power Down Test / Power Maintenance program for assigned DCs
- Ensure adherence to processes and standards ISO 9001, ISO 27001, ISO 20000 & ITIL
- Manage security and access for Exponential-e DCsParticipate and operate a 24x7x365 on call Rota to provide support for all DCs
- Hardware Installation & Cabling
- Assisting with special projects to build physical cabling infrastructure and management systems in Exponential-e DCs following DC standards
- Support execution of DC closure, consolidation and optimization programs
- Provide field engineering resource to connect cables for adds, moves and changes
- Provide field engineering resources for core network team maintenance activities
- General maintenance activities as instructed
- Remote Hands
- Work with core network team to support and provide resource on agreed maintenance schedule
- Foster a culture of customer focused behaviors and continuous operational improvement
- Deliver excellent customer service and develop strong relationships with customers
- Perform additional duties as assigned
Knowledge and experience required
- Interest in working in IT
- Well organized and self-motivated team player
- Effective communication skills and an excellent telephone manner
- Able to work under pressure making timely and informed decisions to tight timescales
- Strong attention to detail and a task finisher
Data Centre Field Technician Recruitment Agency in London, Data Cabling Recruitment Agency in London