Responsibilities
  • Provides leadership, coaching and feedback to the project management office as well as to any ad hoc project members that may join your team for dedicated project support
  • Provides leadership, coaching and feedback to the operational management, helping them to integrate the new structure, the Customer relationship and the TCR Group.
  • Leads, coaches and develops direct reports to ensure strong performance and build high performing teams resulting in high quality servicing and compliance with SLAs imposed
  • Effectively communicates project status, results, and metrics to senior leadership teams as required
  • Stays abreast of industry trends for assigned area of responsibility (project management and R&M excellence)
  • Lead the planning and implementation of the project
  • Define project tasks and resource requirements and manage resource allocation
  • Assemble and coordinate project staff and provide direction and support to the project team
  • Manage the project to budget
  • Track project deliverables using appropriate tools
  • Constantly monitor and report on progress of the project to all stakeholders
  • Present reports defining project progress, problems and solutions
  • Implement and manage project change, risk and interventions to achieve deliverables
  • Complete project evaluations and assessment of results
  • Adherence with the established SLA towards the customer

Knowledge, Skills & Experience
  • Strong People Management focus, i.e. coaching and mentoring
  • Customer oriented/service delivery focused
  • Good knowledge of health and safety regulations (IOSH/NEBOSH desirable)
  • Strong people management skills and ability to lead develop and manage a team
  • Excellent levels in Literacy, analytics, numeracy
  • Excellent financial understanding and negotiation skills
  • Excellent communication and presentation skills
  • Excellent Project Management skills
  • Understanding of workshop procedures and systems
  • Experience in the aviation industry

Qualifications
  • IOSH/NEBOSH desirable but not essential
  • Experienced Professional contributor with responsibility for an advanced area of work in the professional field.

Senior Operations Manager Recruitment Agency in London, Aviation Recruitment Agency in London