Responsibilities

  • Meeting and greeting customers in a friendly and courteous manner throughout the day.
  • Booking vehicles into the workshop.
  • Liaising with the workshop to keep track of the vehicles’ progress and ensuring the vehicle is ready at the promised time.
  • Providing exceptional customer service, including establishing customers onward travel arrangements, updating customers whilst their car is in our workshop, handing over vehicles after service work and maintaining ongoing relationships with your customers.
  • Maintaining thorough product knowledge and updating your knowledge through manufacturer led training.
  • Adopting a sales approach regarding upsell.
  • Maintaining good housekeeping standards and orderly administration of your work.
Requirements

We expect you to demonstrate some skills that will prove very beneficial in the position, including:
  • Customer awareness.
  • Ability to work to deadlines and targets.
  • Strong teamwork skills.
  • Confident and professional communication skills.
  • Full driving license.

Service Advisor Recruitment Agency in London, Automotive Recruitment Agency in London