Responsibilities 

  • Collating data in Excel spreadsheets
  • Responsibility for account/event hotlines and corresponding email inboxes and to manage and priorities responses on a daily basis
  • Cultivation of relationships within the Retailer network
  • Collate and input guest and client responses into different types of online databases
  • Management of weekly and ad-hoc status reports direct to clients
  • Act as the first point of contact for queries from suppliers, clients and customers
  • Assist with post event attendance analysis and project feedback reporting
  • Proofing and editing of mailing elements and communications
  • Management and organization of freelance guest management resource plus all processes, files and documents

Key skills, experience and attributes required
  • Fanatical attention to detail is critical for the role, including thorough checking processes
  • Previous experience within a communications role within or for an automotive manufacturer and/or an automotive retailer
  • Experience in using other Microsoft office applications and software packages
  • Onsite event experience a benefit but not essential
  • Excellent Excel skills, solid PPT skills, strong administration and organizational skills
  • Previous knowledge and use of Dot Mailer and other mailing systems
  • Previous work with a luxury brand
  • Excellent phone manner and communications skills
  • Be able to balance and priorities several requests and demands; work in a fast-paced environment
  • Ability to use and act on own initiative
  • Ability to organize and priorities workload and regularly report back to different managers on status, completion and queries across multiple events
  • A love and a strong interest in data and a desire to solve any inconsistencies and progress data skills
  • Diligent, reliable and conscientious
  • A confident and outgoing personality who enjoys and is comfortable with meeting new people
  • Ability to organize and manage resource and freelance requirements


Communications and Guest Manager Recruitment Agency in London, Automotive Recruitment Agency in London