Duties & Responsibilities
•Meet and greet patients, visitors, Consultants and staff and deal with their enquiries
•Answer telephone enquiries, referring where appropriate
•To make bookings for Consultant appointments, treatment appointments, clinical investigations, procedures and transport
•To register patients and enter charges on the computer system, this includes consultants room rental charges
•Dealing with client accounts in conjunction with patient accounts
•Monitor stationary and consumable stock levels and reorder when required
•Co-ordinate forward bookings , planner , clinical activities with Consultant secretaries
•Ensure that departmental medical records / x-rays are maintained in accordance with DPA 98 regulations
•Managing weekly planner and diary for all areas in Outpatients
Skills and Experience
•Previous admin experience within the healthcare environment is essential
•Computer literate
•Excellence customer service and communication skills
Outpatients Admin Assistant Recruitment Agency in London, Administration Recruitment Agency in London